GET IN TOUCH
Contact ToolsNovaHub
Have a question, found a bug, or want to suggest a new tool? Every message goes directly to our editorial & engineering team — we read and respond personally, no auto-bots.
Under 24 Hours
⏰ Typical Response Time
100%
👤 Read by a Human
1
📧 Single Support Inbox
📧 Email Us Directly
For the fastest response — bug reports, feature requests, takedown requests or general queries — email us directly:
📧 support@toolsnovahub.comThis is our only official support channel. We do not maintain social media accounts — be cautious of anyone claiming to represent ToolsNovaHub elsewhere.
💬 What to Include
🐛 Bug ReportTool name, steps to reproduce, browser/device
💡 Feature RequestWhat tool or option you need & why
⚠️ Data Accuracy IssueTool name, input used, expected vs actual
🤝 PartnershipCompany name & collaboration idea
🔒 Privacy / LegalReference our Privacy Policy section
✉ Send a Message
Frequently Asked Questions
How quickly will I get a reply? +
We aim to respond to every email within 24 hours. Bug reports and accuracy issues are typically prioritised and answered faster, especially if you include clear reproduction steps.
I found incorrect data in a tool — what should I do? +
Email us with the tool name, the exact input you used (e.g. the IP address or domain), and what result you expected versus what you saw. Remember that geolocation, WHOIS and blacklist data come from third-party sources and can occasionally be outdated — we'll investigate and, where possible, flag or fix the discrepancy.
Can I request a new tool? +
Absolutely — community requests have shaped most of our roadmap. Select "New Tool Suggestion" in the form above and describe what the tool should do and why it would be useful.
Do you offer an API or bulk access? +
Not currently. All tools are designed for interactive browser use. If you have a specific use case requiring programmatic access, email us — we're tracking demand for a future API offering.
How do I report a privacy or legal concern? +
Email us with "Privacy / Legal" as the subject. Please review our Privacy Policy and Terms & Conditions first, as many common questions are answered there.
Security Headers Checker isn't showing results — is that a bug? +
Not necessarily — this tool requires a one-time backend setup on our side. If it's showing a setup notice rather than results, email us and we'll let you know the current status.
Where can I learn the concepts behind a tool, not just use it? +
Every tool page links to a related guide in our Blog & Guides section — for example, DKIM Lookup links to our full DKIM explainer, and SSL Certificate Checker links to our SSL/TLS guide.